Bookswagon Reviews

Based on 26 customer reviews from our shopper community, Bookswagon’s overall rating is 4.23 out of 5 stars and 85% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 100% of reviewers consider Bookswagon overall a good value option, based on a rating of 3.33 from 3 votes. Most consumers are generally satisfied with Customer Service (4.20 / 5 reviews) and Price & Quality (3.50 / 2 reviews) Bookswagon offers. The most common issues with Bookswagon are around Shipping & Delivery and Return Policy based on a rating of 2.67 and 1.33.

4.2

26 Reviews

Overall Rating

5 Stars

18

4 Stars

3

3 Stars

1

2 Stars

1

1 Star

3

Good Value

3.3

Price & Quality

3.5

Shipping & Delivery

2.7

Customer Service

4.2

Return Policy

1.3

All Reviews (26)
user icon
SohamJones
January 05, 2022
"Worst Customer Service"
Despite of all the bad reviews you use of this website, they are ok and fair in terms of manga and graphic novels prices. The disadvantages if I have to say about bookswagon are the customer service and using delhivery as the courier service. The delivery time is around 3 - 4 weeks for any international edition books and such.
user icon
happytiger909
December 17, 2021
"I was waiting for the book for more than 2 weeks"
This store has a great selection, I found the perfect gift for my sister. But I was waiting for the book for more than 2 weeks. Really? It was a gift for my sister and I got that after the Birthday party.
user icon
Terapole
August 31, 2021
"They deliver old and stained books and have poor delivery service. It would be wise to be apprehensive of Bookswagon.com"
Bookswagon delivered a book (Brida) which was supposed to be new, but was actually old and covered with rust like stains all over it’s edges. After raising complaints, they finally sent me an email (1 week after delivery) that return pick up will be arranged soon. Now after that I never got any tracking details in email or SMS. Some guy from Ecom express came to pickup a return product early in the morning, and he didn’t say he was there for Bookswagon. I had a Shirt from Myntra scheduled to be returned on the same day, so I asked him if that’s the product. He agreed, picked the product, said that I will get an acknowledgment slip in SMS. I waited for sometime but never got any SMS, so I reached out to Ecom and they said that the tracking was actually for Bookswagon and not Myntra! Now we all know that same courier partners are used by different sellers. Only thing that can help a customer is sending tracking details on their phone/email. But till date not a single tracking sms has been sent to me. My wrongly picked up Shirt is lost somewhere in the mail, and I still have the old rusted Brida book with me! All thanks to the horrible service by Bookswagon and Ecom Express!
user icon
ChesterFord
August 24, 2021
"Never came across a book service as Horrendous as Bookswagon"
Bookswagon delivered a book (Brida) which was supposed to be new, but was actually old and covered with rust like stains all over it's edges. After raising complaints, they finally sent me an email (1 week after delivery) that return pick up will be arranged soon. Now after that I never got any tracking details in email or SMS. Some guy from Ecom express came to pickup a return product early in the morning, and he didn't say he was there for Bookswagon. I had a Shirt from Myntra scheduled to be returned on the same day, so I asked him if that's the product. He agreed, picked the product, said that I will get an acknowledgment slip in SMS. I waited for sometime but never got any SMS, so I reached out to Ecom and they said that the tracking was actually for Bookswagon and not Myntra! Now we all know that same courier partners are used by different sellers. Only thing that can help a customer is sending tracking details on their phone/email. But till date not a single tracking sms has been sent to me. My wrongly picked up Shirt is lost somewhere in the mail, and I still have the old rusted Brida book with me! All thanks to the horrible service by Bookswagon and Ecom Express!
user icon
beautifulmeercat487
June 10, 2021
"India's largest Cheap Online Bookstore"
I have purchase the novel harry potter book online. I got best offer and they are delivered on time.

I recommend you can purchase any type of books at affordable price.

thanks Bookswagon :)
user icon
sadbutterfly373
February 09, 2021
"Second Time Lucky"
I ordered a relatively difficult book - "The Miracles of the Namiya General Store" by Keigo Higashino from this seller on Amazon. This book was out of stock almost everywhere else - including other countries like Vietnam and Singapore. The first time i placed an order, I had a terrible experience since the seller called me to let me know that this book is out of stock and they had marked it as in stock by mistake, and so asked me to cancel my order. This incident made me lose faith in them, but I really wanted this book so I took the risk and placed my order with them again after it came back in stock a few weeks later. This time, the experience was very smooth and I received the book with zero issues, within a reasonable delivery time, in perfect condition. I am mainly writing this review based on my second experience, but would like to dock off a star since I cannot completely ignore the first experience.
user icon
browncat949
December 30, 2020
"I definitely like"
Quick search by author or title. All organized by category and style. There is customer service - I definitely like what I see.
user icon
Barry.Austin
December 30, 2020
"I definitely like"
Quick search by author or title. All organized by category and style. There is customer service - I definitely like what I see.
user icon
samanta19864
December 28, 2019
"Worst Worst Worst"
They cheated me thrice, everytime I would order expensive cards they would send me a cheap book worth nothing compared to what I paid for in the first place. Most $#*!ty seller ever sends whatever they hell they feel like without looking into the order
user icon
Mdritz
August 06, 2018
"BooksWagon"
Bookswagon offer huge collection of books in diverse category of Fiction, Non-fiction, Biographies, History, Religions, Self -Help, Children. We also sell in vast collection of Investments and Management, Computers, Engineering, Medical, College and School text references books proposed by different institutes as syllabus across the country. Besides to this, we also offer a large collection of E-Books at very fair pricing. We attempt to extend the customer satisfaction by catering easy user-friendly search engine, quick and user-friendly payment options and quicker delivery systems. Upside to all of this, we are disposed to provide exciting offers and pleasant discounts on our BooksWagon
user icon
Evelyn
August 06, 2018
"BooksWagon"
Bookswagon offer huge collection of books in diverse category of Fiction, Non-fiction, Biographies, History, Religions, Self -Help, Children. We also sell in vast collection of Investments and Management, Computers, Engineering, Medical, College and School text references books proposed by different institutes as syllabus across the country. Besides to this, we also offer a large collection of E-Books at very fair pricing. We attempt to extend the customer satisfaction by catering easy user-friendly search engine, quick and user-friendly payment options and quicker delivery systems. Upside to all of this, we are disposed to provide exciting offers and pleasant discounts on our BooksWagon
user icon
goldenswan417
January 09, 2018
"Excellent delivery framework"
Books wagon is one of largest online book store. It provides effective delivery. Most books are available at low cost.
user icon
organickoala266
January 06, 2018
"Best Online Bookstore"
It is the largest online bookstore in India. You cam find almost every kind of book you want. And also that is in very reasonable price. It has the unique Box Set collection, New Arrival etc features that makes the website very user friendly. The delivery is also good.
user icon
whiteostrich711
January 06, 2018
"Good"
The first time i logged into this website., I was amazed by the diverse range of books in it. I think this site has more categories than any other website that I know. You can find the rarest of the rare books and several textbooks on this site. It is known to give good service to all it's customers.
user icon
angrygoose197
January 06, 2018
"Best Online Bookstore"
It is the largest online bookstore in India. You cam find almost every kind of book you want. And also that is in very reasonable price. It has the unique Box Set collection, New Arrival etc features that makes the website very user friendly. The delivery is also good.

View More Reviews

Questions & Answers
icon

I have placed an order on 5th april. can you please let us know when can we expect the delivery date

What do you want to know about this brand?
review icon

Customer Reviews

qa icon

Questions & Answers

a icon

Ask a Question

cookies tips
Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.